Developing and implementing a customised automated workflow allows a business to implement certain rules in respect of process flows, approvals and authorisations, deadlines, escalation procedures, etc. The advantages of implementing a workflow system typically include:

Workflow systems are rules-based; therefore providing discipline and clarity to the finance and accounting processes. Not every situation can be dealt with according to the hard application of rules, but a well designed workflow system will provide a clear structure for the application of rules where applicable, and how the exception process works where it is not.